FAQ (Frequently Asked Questions)
To help you decide upon your storage requirements and assist
you with preparation we have compiled some FAQs below.
How much does it cost?
- Please see our pricing page.
How can I pay?
- You can set up a standing order (within your bank facility), bank transfer, cheque or cash.
Do I pay weekly or monthly?
- You can pay monthly, quarterly or annually in advance. Customers should receive their invoice 7 days before payment is due.
Do I need to pay a deposit?
- There is a refundable deposit required when you initially rent your container.
What is the minimum storage period?
- The minimum period is for one week, however we credit back all monies overpaid if you vacate your unit before your paid period expires
What can’t I store in my container
- You can store virtually anything except: - living materials, such as animals and plants, hazardous items such as flammable liquids or explosives, items that can decompose. Unauthorised or illegal goods such as firearms.
When can I access my container?
- You can access your container 365 days a year, 24 hours
When can I move in?
- You can move in on the same day as you make your enquiry providing we have a suitable container for you. You will need to complete and sign your contract. Payment of your security deposit and the first invoice must be made prior to moving in.
What size containers do you have?
- Containers are 8ft high, 8ft wide and 20ft deep providing 160sq ft of floor space (1280cu ft). Typically, enough to accommodate the contents of two or three bedroom property. Alternatively, we offer a 8ft high, 8ft wide and 10ft deep, approximately half size unit.
What about security?
- You are the sole holder of keys to your rented container. The site has 24 Hr Electronic Security with CCTV.
