Removal Services
Terms & Conditions

Terms & Conditions


  • This Storage Agreement for the provision of storage space is made between the customer and Q Self Store, with the full terms & conditions available upon request. Key clause summery is outlined below:-

Key Clauses Summary
Non-Payment of Licence Fees:

  • Unless agreed otherwise, invoices will be issued approximately 10 days in advance of payment date. It is your responsibility to ensure that your payment is received by us on or before the due date.
  • All late payments will result in your container being locked and incur an unlocking fee of £20.00 plus vat. If you remain in default of the storage charge, we may retain your security deposit and in order to recover our costs may sell & dispose of your goods.


  • Licence Fees are paid in advance and will be refunded to the nearest unused complete day together with your deposit. You will be refunded by direct debit approximately 14 days following departure on condition that you leave your storage container clean, do not incur any charges for damage, return our supplied padlock & all keys and provided that all rentals are paid up to date.


  • Storage charges are reviewed every two years.


  • Q Self Store is not liable for any loss of or damage to the goods stored or to any goods or deliveries accepted on your behalf (other than caused directly by our breach of the agreement or our deliberate or negligent act or omission) or for any consequential loss even if that loss or damage is due to the fault of Q Self Store. Where we are liable, our liability does not exceed the true value of the goods.
  • It is strongly advised that you make the appropriate arrangements to insure your items.
  • Q Self Store accept no responsibility for the contents of your rented container

Security and access:

  • Access is normally 7 days a week, 365 days a year. You accept that Q Self Store reserves the right to make and to alter regulations concerning the hours of access, general management and security of the complex and your unit, and you agree to observe and abide by such regulations. Whilst all efforts are made to assure security Q Self Store accepts no responsibility for site security.

Ownership of goods:

  • You confirm that you are the owner of the items stored, or that ownership is vested in you for the purpose of entering into this agreement. You confirm that the owner of the goods, if not you, understands and accepts Q Self Store’s right ultimately to sell or dispose of goods to recover any outstanding charges.
01235 847164